Dylan Greene dot com

Yes, yes, yes! I've been Googling 10 nights to find solution to 0x800A138F problem and you're right -- the reason Windows Update didn't work anymore was the a248.e.akamai.net line in hosts file.
Thank you!

sorry, i dont really know where is the a248.e.akamai.net thing located at...can you enlight me? thanks...

In a corporate environment, ask your firewall administrator to remove the blocked site. I found that the site was blocked by firewall. Maybe some personal firewall, too.

if you are using static ip addresses try changing the ip address of the workstations that will not update to an address that has https protocols. once i did that and tried the updates again it worked fine, then when you are done change the ip address back to what it was before. the workstations i had problems on doing the windows updates only had http access. good luck

Good game Micro Slop!!!
Nice to see that they are using Ad Servers (next we will be getting pop up adds in Windows! >:o| )
Thanks for the Hosts info, it worked a treat! :)

Thank you, thank you, thank you! You've made me and lots of fellow tweakers very happy. Good thinking! :)

hey playbaby - i've been following your comments from another site (because I was having the same problem), and I found that he's right on target as far as fixing the problem.
i didn't know what how to find "a248.e.akamai.net" either and then i thought about my ad-blocking/pop-up stopping software that has a list of sites not to allow content from (i.e., not to allow these sources to interact with my computer) and when I went into my software (AdsGone) and looked at what sites are blocked, I found "a248.e.akamai.net" in the listing and then removed it from my "sites to be blocked" (or whatever it says) list...
hope it helps!

can any one out there please explain to me in easy stages what i have to do to get my windows updated.. many thanks

Thanks,
windowsupdate is working again through removing a248.e.akamai.net from my hosts file

i am lost regarding the host thing - can anyone make it idiot proof ??

Guys.. just so I can have proof of concept.. where can i find the 'windows update logs' so i can track any new hosting changes in the future..

I have tried everything to get Windows Update to work. I've checked hosts file..nothing. I've checked my firewall..nothing. I've checked pop-up blocker..nothing. I updated the certificate..nothing. Anyone have any other ideas? I need to find an answer before I yank out the rest of my hair!

NEVERMIND ! !.. Its staring right at me... its one of those days already.. WINNT\Windows Update.log

perhaps Nokey[or anyone else] could explain HOW to remove the .net thing from a host file and maybe StamfordRob will let me know what to do with the Update.log - please don't keep it secret, people - thanks in advance

I can see how that wouldnt work if the site were blocked but I didnt have that site blocked.. HOWEVER, the servers that i was working on had the wrong dates.. it seems that there was a date change on the system after the initiate SSL certificate acceptance from microsoft.. They were more than 100 days old.. i changed the dates and the update page worked just fine.. r

doowopoldie.. i was just using the update.log file to verify where my updates were hitting.. one my personal machine i am still hitting v4.microsoft.. but on the servers that i was having issues i am hitting akamai.net.. it was just a coincidence that i had a possible blocked site and another error.. in my case it was another error.. someone changed the dates back on the servers.. hope that helps..
Dylan.. thanks for the blog.. it helped me find my way..r

hi Rob - sorry no[i'm thick] - please explain the date and certificate corrections

Error IUENGINE Querying software update catalog from https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp (Error 0x801901F8) - can anyone explain this from my log ???

I just posted a large update with detailed help for fixing this problem. Look for the UPDATE above.

Dylan - you said above WHAT you did[re host file] - you did not explain HOW to do it - any chance please ??

i can't open the host file in notepad - but i'm guessing it is the XP key thing !!!

How to open the HOSTS file in Notepad:
1) Start Menu.. Run.. notepad
2) Find the HOSTS file in your windows\System32\drivers\etc directory.
3) Drag it onto the Notepad window.
4) Make the changes and save it.
Let me know if you need more help.

Nothing in my hosts file, turned off my Sygate firewall and that did the trick. Hope that helps someone....

Not found in hosts file, tried changing IP address no luck. Using NO software firewall or ad blocking software, and using a Linksys Router. Any idea?

Anyone having difficulties with updates must first update their internet time ... It worked for me after trying everything else.

New updates on Windows Update today, and a new version of the updater. I recommend getting the update and rebooting if it asks.

Thx mate, worked like a dream.
Had to change the attributes first to remove the read only of the hosts file

More info on 0x800A138F error at:
www.updatexp.com/0x800A138F.html
Regards
Marc

I use kazaa and kazaa made a host file that blocked it. But......it wasnt Akamai.net but Akamai.com....
Not sure if they are one in the same but the IP listed before it may have been which would mean you could have Akamai.org or whatever in there and it would still block Akamai.net if the IP listed before it is correct.

Had the 0x800A138F error. Checking IE Cipher Strength, it was set to Zero. Re-downloaded IE 6.0.
I can now get on the Windows site and get the updates.
David

Dylan,
Your fix sort of helped. Trying to update my girlfriend's laptop, after wiping clean Win98 would not update. Going directly to Windows Update always fails. Clicking on https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp works fine, I have to accept a certificate, then if I go to to http://WindowsUpdate.Microsoft.com immediately after I can update. Why does this work? I have no idea. First time I tried Update the computer date was set to 2006, MS said that my cause problem with certificate verification, but the problem still exists after setting correct date. Windows Update still will not work unless "primed" by going to the Akamai site first. A strange workaround, but I'll take it. Thanks for the site.

Thanks from Brest (Brittany, France)
windowsupdate is working again through removing a248.e.akamai.net from my hosts file.

I *finally* got mine working (winXP Pro) by adding a language in InterNet Explorer, as linked above I believe. Just add "English-US" to your languages in IE if all else fails :)

On #28 there is a link. At the end of the file look for: "6th September 2003 - This fix just in from a Windows 98SE user"
This fixed the problem for WIN98SE (nothing else did)

Didnt do it for me; brand new PC, no HOSTS file and I can access the akamai site fine.

Found the problem!
In my case, the date/time on my PC was wrong (seriously wrong).
Hope this helps someone
Tw

Another solution: check your firewall. My Norton firewall woke up this morning and was blocking the Akamai page. Finally figured out that a piece of my home phone number, which I was blocking in Norton custom confidential information, was now the same as a string needed to open the Akamai page. i unblocked my phone number and now Windows Update works fine.

Worked for me. Thanks.
I went to https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp and was prompted to install a certificate. I didn't have the entry in my hosts and was able to ping the machine. must have been the certificate.

If all this fails, try logging in as a different user with admin rights. If it then works, there is an issue with the profile being corrupted. It is covered in Microsofts KB # 813444 at the bottom...

It worked exactly the way it is explained. I was going crazy trying to resolve this but was not getting anywhere till I saw this page.
Thanks for putting up this page.

Worked for me, thanks! Sorry no spare $$$ to flash around, though.

Thanks for the tip. My web filter was blocking a248.e.akamai.net.
Once I allowed this site, it worked like a champ.
I guess I do not have to wait 5-6 days for M$ support to call me back.

check the DATE - I mean the DATE D-A-T-E your PC is set too Day Month and Year Took me ages to become slightly less stoopid than I now know I am (

Thanks guys for the awesome heads up. I bought a router recently and was unable to update my XP. So I was quick to point my finger. But after creating a HOSTS file within my etc with the info:
-


I was good to go. Thanks again you guys rock.

Does anyone know what the -zr option on a unix boot command does? Just figured this would be a good place to ask. Thanks ahead of time.

I had problems too, i was running spyblocker which blocked the akami sites in the hosts file but clearing it didn't help, but removing the outdated certificates in explorer worked wonders now it works.

Thanks it really worked for me, even i dont understand how it become like this, whith a new installed PC, but thanks..

I have tried all of the proposed fixes to the Windows Update issue with no success. I did see something like:

catalog>
When I searched my HOSTS file the
a248.e.akamai.net.
did not exist.
Please assist me. Thx.

i have been looking to fix this problem since i installed XP Pro. I came here and now it is fixed.:0) Under internet options/content then click Clear SLL State. Fixed it for me hope it helps

you saved me some hours of work!
thx!!!

I had the 0x800A138F error on Win98, looked in the error log. Noticed that the akami was the problem and tried to open the address in my browser. The brower was complaining because the certficate appeared to be invalid.
The problem was that my computer had the wrong date which made the SSL cert appear to be from the future.

Date and Time was my problem! DOH!

Some additional Windows Update help here: http://weblogs.asp.net/dburke/posts/27543.aspx
"Here are my simple rules in regards to Windows Updates. 1) GET RID OF ZONEALARM and trust firewall services to a router. 2) COMPLETELY UNISTALL MACAFFEE or any virus software before applying a service pack. 3) If you have IIS Services on a server they don't need to be on, get rid of them. 4) Appreciate having a LAN connection and an Internet connection at the same time. It's a wonderful thing."

No luck. I can not get to the site https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp on IE 6.0 eventhough I have tried everything. But I can get to it via Netscape 7.1 so I know my ISP is not blocking it. SSL 2.0 and 3.0 is selected. Host does not have any entries that have akamimi in it or microsoft. What else should I try?

My windows update wasn't working and I found this invalid akamai ssl cert on my pc. But opening a window to https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp BEFORE opening windowsupdate fixes it. I found that after blaster m$ use ssl for windows update and thats what the a248.e.akamai.net is.

You're the man, it worked like a charm!

many thanks, works just like you said, you are now in my top bookmark.

All of these options are great, and the Akamai test link is a life saver. In my case, none of them worked; I had to delete all cookies, history and offline content.

Hi. I believe this is a very generic error, and you need to look inside "Windows Update.log" to see the real cause (located under C:\Windows on WinXP). In my case the real cause was 0x800C0008 when trying to download the catalog.
It's a problem with Microsoft's XML parser when no language has been specified in Internet Explorer's languages list. (Wierd huh?) The KB article for this is at http://support.microsoft.com/default.aspx?scid=kb;[LN];302820
This may or may not be the cause of your problem. Check the log first and take it from there.

# 59 Tom...that works perfect. I've had this on many machines, and couldn't figure it out, event tried the fix mentioned in above article.
Thanks!

I tried all of these options... without much success. Error 0x800A138F. In my case the language setting in Internet Explorer (general tab-Language) was missing. Simple, but it did take hours to find!

#31 - Paulm on 9/7/2003 11:11:00 AM (commentID: 271)
Going directly to Windows Update always fails. Clicking on https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp works fine, I have to accept a certificate, then if I go to to http://WindowsUpdate.Microsoft.com immediately after I can update.

Thanks. Why your system works I have no idea but it does work. Now to find a permenant solution.

I loaded the English language (United States en-us)in ie and that fixed it for me.
Thanks for the help.

None of the above helped me, but I did find the answer on http://www.updatexp.com/0x800A138F.html :
Step 9)
Verify that Internet Explorer Is Using 128-Bit Encryption
Internet Explorer High Encryption comes with Internet Explorer 5.5 and above. It provides you with 128-bit encryption, the highest level of protection Microsoft can offer for your Internet communications, including credit card use and financial transactions.
There have been some occasions when the Cipher Strength appears as 0 in Internet Explorer. This can occur if the Schannel.dll, Rsabase.dll, or Rsaenh.dll files are missing, damaged, or of the incorrect version.
To check you have 128-Bit:
In Internet Explorer, on the Help menu, click About Internet Explorer
The level of encryption on your computer appears next to the words Cipher Strength. Verify that the Cipher Strength value appears as 128-bit
If it does then close the window. If it shows 0-Bit then you are going to have to repair the damaged files...
--And that was my problem: I lost 128-bit encryption. (How? I don't know.) I had to reinstall Internet Explorer 6 to fix it.

I tried everything that is listed on every other sites I could find, to no avail, until I found this page. It just so happens that I installed AdFree about the same time I noticed the difficulty with WindowsUpdate. I knew I had found the solution when I read your comments. And sure enough, all I did was delete that one server from the HOSTS file, and it was a done deal. You are a lifesaver!

I never did find the HOSTS file in my windows\System32\drivers\etc directory. In fact, I do not even have an etc subdirectory.

I need help unistall the Search engine that installed it'self on my ie brower can somebody send me a the unistaller or where the page is to get it at DSanchez983@hotmail.com.

Very strange, I found a solution. I had previously reset my system bios. The time was off by a year. My desktop clock had Sept. 29th, 2002. Well, once I restarted my computer and syncronized my time with the windows time server, my update problems went away!
I saw this solution on another site and I have lost.

I went to that page (https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp )- got the correct infos - went to windowsupdate and it worked!! Strange. Thank you!!

I had this on a fresh install of XP pro
Ended up specifing DNS in the TCP/IP settings of the Lan connection (DSL)

Thanks !
I visited many web pages to fix this problem and your solution really solve mine.
Hope others will come and find their solutions. Thanks again

You are BRILLIANT! Thanks so much. Microsoft should pay you.

Thank you god...some people on the internet have brains :) thanks

Dude U Da Man, Many Thanks.
I tried the url and it gave me a out of date certificate thing which it updated and it now works.

I am recieving the error described. I have tryed finding the entry in the HOSTS file, I cleared my SSL cache, I went to yje akamai.net site, but failed to load, I turned off IIS, and Norton Internet Security, and I used all references, but still have no luck running the windows update on XP Pro.

Disregard comment #75 I must have skipped over #37. I just fixed that and now it works.

worked like a charm-- this not find this info elsewhere. Microsoft did not have this fix.
Thanks

Worked! Thanks! You da man!

This is strange.... Updating my windows the normal way does not work... BUT, if I open this mighty fine page and click on the link: https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp followd by the link http://WindowsUpdate.Microsoft.com then it is possible for me to scan my computer..!!!??? WHY?? Anyway.. it seems that it has solved my problem (in a wierd way though), thanks!

I fixed my problem with error 0x800A138F but now I have other, error 0x800A0007. How can I fix this? Thanks!

Tom for governor of California...
thanks Tom

Guys, I am having this same problem and I would just like to know if anybody knows of a REAL SOLUTION and not a WORKAROUND.
"This is strange.... Updating my windows the normal way does not work... BUT, if I open this mighty fine page and click on the link: https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp followd by the link http://WindowsUpdate.Microsoft.com then it is possible for me to scan my computer..!!!??? WHY?? Anyway.. it seems that it has solved my problem (in a wierd way though), thanks!
"
I am having the same issue, but this should not work this way and I am sure there is way to make the certificate stick. More detailed, if you read the certificate it says there is a problem with the certificate's security. How could that be ? ANy help would be greatly appreciated, sincerely, Carlos Maduro
carlos0463@hotmail.com

Guys, I am having this same problem and I would just like to know if anybody knows of a REAL SOLUTION and not a WORKAROUND.
"This is strange.... Updating my windows the normal way does not work... BUT, if I open this mighty fine page and click on the link: https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp followd by the link http://WindowsUpdate.Microsoft.com then it is possible for me to scan my computer..!!!??? WHY?? Anyway.. it seems that it has solved my problem (in a wierd way though), thanks!
"
I am having the same issue, but this should not work this way and I am sure there is way to make the certificate stick. More detailed, if you read the certificate it says there is a problem with the certificate's security. How could that be ? ANy help would be greatly appreciated, sincerely, Carlos Maduro
carlos0463@hotmail.com

==UPDATE 30 MINUTES LATER=====
I recently just figured out why we keep getting this error.
For the people who are getting this error, check the message when you get the certificate popup, it should tell you the exact message of why it is having an error. For me and I believe it will the same for most of you, it was the date on the system.! Hope this helps, Carlos!

Tom, thanks for the tip (#59). I can't beleive the ease at which that error was fixed (0x800C0008).
djp9af@mizzou.edu

I'm on Win98SE, and I kept getting error 0x800A0007 and couoldn't find any info on this silly error.
I tried checking the WinUpdate files, my hosts file, my language settings.
Finally, I updated my XML parser and boom, Windows Update now works.
Download XML update here:
http://download.microsoft.com/download/d/9/8/d9886528-6438-4828-9094-697103203a32/msxml3usa.msi
see if that helps.

i got the update error 0x800a138f. I run two nic's. I simply disabled one of them and then windows update works like it should.

i just noticed my time is incorrect, corrected it now windows update works with both nic's enabled.

isso a cara!! At que enfim achei uma soluo que funciona!

i tried all of the above with no success, windows update works on internet sharing servr pc but not on client. i eventually found i needed to specify the freeserve cache on the client pc as well. IE tools, internet options, connections, lan settings, www-cache.freeserve.com port 8080
all is now well :)

#24 - Andrew on 9/4/2003 3:11:00 AM (commentID: 259)
I'm having the same problem as Andrew (#24):
Not found in hosts file, tried changing IP address no luck. Using NO software firewall or ad blocking software, and using a Linksys Router. Any idea? Coincidently, about the same time I could no longer do updates, I cannot access any msn sites (specifically my hotmail account). Don't know if there is any correlation. Please help!

HEY THANKS FOt the help!!! but HEYY COULDNT OPEN THE FILE... BUT I USED YOUR ADVISE IN ANOther WAy...

ATTN!!! IF YOU ARE USING A FIREWALL... YOU HAVE TO ADD THE
a248.e.akamai.net
ONTO YOUR TRUSTED LIST.. AND ALLOW IT TO CONNECT
on "ZONE ALARM"... you open it,
then go to" FIREWALL"
then to "ZONES" then find the bottom where it says "ADD>>" click it,
then click "HOST/SITE"
then put the zone on "TRUSTED"
on host name put "a248.e.akamai.net"
on description put anything... such as windows update... update... blah.. or whatever...
then CLICK "LOOK UP" and it should look up the ip address as soon as it finds the ip adress... click "OKAY" and try to update the windows again and it should work... it worked for me hope it helps you pepsh too!

well i figured out my problem also it was the date and time was wrong thanx for all the help everyone

yes also it was the date and time gracias

When I tried connecting directly to a248.e.akamai.net, IE complained about a certificate that had either expired or was not yet valid -- despite the fact that the cert was clearly valid from 7/23/2003 - 7/23/2004 (today is 10/21/2003). I told it to accept the cert anyway, and windows update started working again. In the FWIW department...

Thanks for all the help guys. The certificate update worked like a champ.

Don Reed

I tried this, but I can access the akamai

catalog>
thing, and I can ping a248.e.akamai.net successfully, but still it doesn't work. I tried turning off my ZoneAlarm firewall and still no joy. Any other ideas?

You may get the error even without a firewall, spyware, virus/anit-virus.
Just check your IE settings.
Now in your Internet Options > Security > Internet Zone> Custom Level > Run ActiveX contols and Plugins = Disable.
This will disable Active X script running.
Restart IE.
Try to connect.
You should get a dialog box saying that your current settings don't allow you to run ActiveX.
Now in your Internet Options > Security > Internet Zone> Custom Level > Run ActiveX contols and Plugins = PROMPT.
This will prompt you before running the ActiveX control.
Exit IE
Startmenu> Windows Update
It works!!

sorry i can't donate any money orso
but i donate you my gratious thanks!!!!!
google brought me to your site, after a small search
on the error number.
Dude i haven't updated in a while since they changed the servers, i thought i was going crazy!!!!
I just editted my host file and it works again!
thanks a ton, thanks a billion!!!, thanks a fckng gazillion!!!!!! :-)
take care.

I didn number #38. I open the Internet explorer, typed https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp, INSTALL the certificate and get access again to the updates at http://v4.windowsupdate.microsoft.com/es/default.asp. Thanks!!!
DrDD

After I closed the explorer, I tried to get back to windowsupdate. And the same error appeared!!!
I tried deleting the iuctl.dll and the related ones, I tried changing the language in the explorer, I tried the certificate again (take a look inside ("PayPal.com" is in it!!! uhmmm ALARM!!ALARM!!ALARM!!ALARM!!). Ok. So the date!!! How can the date of the PC be!!! Well I had 3 oct 2001 (today is 1 oct 2003) so!!!??? I changed!!! everything worked!!! In the Microsoft Tech Forums there was a reference from Bruno!!! Thanks Bruno.
DrDD

I had to enable TLS 1.0 (part of one's SSL settings in the advanced options) in IE before WindowsUpdate would work.

I just want to thank you all. I turned off my McAfee firewall and am now in the process of doing my much needed Windows Updates. And to think someone told me I was going to have to reinstall Windows XP. (I'll turn my firewall back on when my updates are finished.) I hope I can help you all someday.

-- Comment Removed --

thx, this problem bugged me for 1 year

I had my date set to feb 03, i corrceted it to 05 11 03 and it works fine now.

I tried this but the file was not in the host list there was only two files in there. what do i do now????
if you know let me know at vanmaar1@hotmail.com

I'm on Win98SE, and I kept getting error 0x800A0007 and Failior on working offline with Outlook 6 and my Hotmail account (0x80040154). These problems were solved after updating the XML parser and (indeed: anonymous on 15-10) BOOM!!!!!, Both work now.
Download XML update here:
http://download.microsoft.com/download/d/9/8/d9886528-6438-4828-9094-697103203a32/msxml3usa.msi
IT HELPS!!!

Hopefully this isn't a repeat, but with the help of Microsoft support it was determined that the update process of WinXP has a conflict with some OKI printer drivers (my PC happened to be networked into an OKI printer). After deleting the OKI printer driver, XP updated with out a hitch. You will need to download updated OKI drivers to reinstall.

You da man.. it worked.. da monkeyz in M$ didnt even bother replying my e-mail...

This didn't help. The file a248.e.akamai.net was not listed in my HOST file. There was only one entry in there. Also, when I did research on the Microsoft website, at one point I followed directions to go into my Reg Editor to correct a setting for a key: 'DisableWindowsUpdateAcess'. That key is not in my Reg Editor. I think that there is something bigger wrong with my laptop. Any guidance would be greatly appreciated!!

pamala@rescuemericanjobs.org

Thanx, boss. It was my time, though, as someone recommended above. Once I sync'ed it up I hit right away. Big Money! Big Prizes! I love it!

For some reason my ISP doesn't want to resolve the a248.e.akamai.net address. As a hack to get around this I added the following line to my hosts file (c:\windows\system32\drivers\etc\hosts):

63.208.194.73 a248.e.akamai.net

This line forces windows to a different mirror site. Note, this is a brute force fix, and might break other things that use the akamai server. I recommend placing the '#' character in front of the line so and only removing the '#' when you run windows update.

Thank God smart people like you exist to help with esoteric technical problems such as these! After reading the various entries here, it looks like there are two main causes of this irritating 0x800A138F error:

Either 1. you need to remove the "a248.e.akamai.net" entry from your HOSTS file

Or 2. you need to make sure that your computer's clock reflects the current date.

My problem was the latter. Once I fixed my computer's clock, I had no problem with Windows Update. Who would have thought the solution would be so simple?

You guys rock!

dylan's #32 post worked for me too.. if i tried to update immediately after hitting the https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp then it was able to update.. wierd, but it worked..

thankx 10x

chaaa

I really really really want to THANK YOU for put this information for all of us that were struggleling with this windows update problem. you just cannot immagine how thanksful i am thanks a billion trillion thank you

The language trick worked for me..

Another Windows Update Error

If you get Error # 0X80070000E it might be your version of IE. I had a computer with W2000 OS and IE 5.5 installed. Windows update got the the above error no matter how I tried to get it, from the Start button, the Microsoft Website, the akami links, nothing worked. Once i downloaded IE6SP1 and installed it worked fine.

Hope it helps. I well know how frustrating it can be.

T

Dylan,

I have another problem - Manual updates work ok, however since upgrading to Broadband and Installing Norton Internet Security 2003 the Automatic Updates just don't go out and check. I even had a look to see if there were updates didn't upgrade for a week or so to see if the Automatic Update kicked in but no luck. Have you seen this??

hey, i just had one of those duhhhhh moments. i tried everything and could not get it to work. then i looked at the time on the pc that i was working on and it was totaly off... the date and all. corrected it and now the windows update works perfect! so thats it folks. make sure nothing is blocked and make sure your time is correct

I visited https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp and the following appeared

catalog>

What should I do now? I use Norton personal firewall and disable it when attempting to get the security updates. It still shows error 0x800A138F.

Can you help?

If you do not

INCREDIBLE!

This fixed the problem lock, stock and 2 smoking barrels. How the hell you worked this one out I don't know! Bloody hosts file......>:-(

thank you , ferry helpully!!!!

Netherlands greats you!!!

SORRY TO SHOUT, BUT IN CASE ANYONE MISSED IT, HAVING THE date WRONG ALSO CAUSES THE SAME ERROR.

Very interesting page. I couldn't actually find the solution for me but it gave some ideas. It may help someone else: run "sfc /scannow" - it recovers system files. Worked for me so I guess some related system file was corrupted.

Good luck!

HOSTS file was 100% OK

Firewall was disabled

ISP was not blocking the AdSite

Still the Windows Update was not working!!!

My system date was wrong (I did it but I forgot to correct it!). I corrected my system date & the update thing was 100% OK this time.

Thanks worked for me :)

I am using XP pro, And I tried pretty much all of the solutions posted here as well as in other sites. What finally worked for me was solution #102. I enabled TSL. Who knew :)

I had the same issues with everyone else, and found out that is was a problem with Internet Explorer not having a language set. Go to (Tools)-(Internet Options)-(Click Languages button in the general tab) and be sure that there is a language set in there. If it's blank, add your language settings in there and run the update again. This is for all those who are not using spyware, firewalls, and everything seems to be checked out with the host file.

I know it was posted earlier, but go to this link and follow the checklist down the line. It should help with the problem. http://www.updatexp.com/0x800A138F.html Feel free to shoot me an e-mail if either I'm wrong or it's still not working. christopherff2002@yahoo.com

removing the url might be fine and dandy for those that haven't just done a fresh install of windows, the solution for those of you that can't get the updates on a new install is to clear the ssl state in tools/Internet options/content of your IE browser then navigate to https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp you'll have to accept the ssl certificate but after that you should be able to close your browser and then click on windows updates and you should now be able to do updates. I've done this on many many machines with this problem and it has always worked flawlessly.

WOW!!!! Thank you so much for having this information available! Now if only someone had a good site for old A-Trend BIOS updates...

Problems (Windows ME, Dial-up modem connection):

1. Windows Update fails with Error 0x80040154: Class not registered in Windows Update Log

2. Windows Help sticks on hourglass & says Busy when cancelling

3. OE will not connect to Hotmail with message Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Port: 0, Secure(SSL): No, Error Number: 0x80040154

These were all fixed by running regsvr32 msxml.dll (in Start, Run)

Having tried (unsuccessfully) all the suggestions listed, I found this on http://www.updatexp.com/0x8007007E.html

I had the opposite, I had to add the line

a248.e.akamai.net 209.66.98.97

to the Hosts file to get Windows Update to work

Add another one to the list of "I didn't have language selected in IE6 and update wouldn't work" people.

I think a list of the top 42 solutions that work would be handy. You know: hosts file mods, clock date set, SSL state clear, enable TSL, turn off Zonealarm, install Linux, uninstall McAfee and so on...

I fixed mine by stopping using my ISPs web proxy service. Look in Tools, Internet Options, Connections, Lan Settings...

I use an autoproxy script, and it does speed things up usually. You have to close all IE windows before the change is enabled.

This error code is not happening in safe mode. I have updated the computer to the most current state using safe mode. I have googled this error code and there are steps to fix the problem. http://www.updatexp.com/0x800A138F.html http://verisign.netscape.com/advisor/ms40.html this web site says that my ssdl is working correctly. There are knowledge base articles about this code. Many of them are reinstalling dll that are associated with internet explorer. The problem is related to logging into a secure web site. My hot mail does not work. My pay pal does not work. I have paid Microsoft to fix the problem. Support case number SRX 0312 0360 4344. One thing that Dell suggested was to install Opera and or Netscape Navigator. This I have done also. Still no secure web sites come up. https://www.microsoft.com does not work can not locate internet server or proxy server. If the web site had no s in the http then it work fine

HELP ME!! This is my wifes computer. When she is happy I am happy.

612 812 1052 cell

please call an time day or night.

ok, i've tried all the suggestions as above to to avail, upon perusing the mentioned log file this is what i've found:

Error IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp (Error 0x80070057: The parameter is incorrect.) What parameter? And how does one fix this one?

Error IUENGINE loadXML: line 1, pos 1, End element was missing the character '>'.

does anyone have any ideas, yes i have deleted iuengine & iuctl several times

getting pretty wigged

Well, my log showed the 0x800C0002 error. I was able to access the akamai site manually. I was failing with and without the ZoneAlarm corporate firewall running. I failed both via my home LAN and office LAN. I also failed on my other laptop the exact same way.

TSL is already enabled, language already selected. I redid these settings to no avail.

Then I figured I would delete the temporary internet files (i.e. clear the cache). This seemed to do the trick for me. I suppose if I waited long enough, the files would have aged out on their own and things would have 'miraculously' started working again.

Go figure...

The easiest way to get to your HOSTS file is to create a shortcut on your desktop, then cut and paste the following line into the Target line (right click the shortcut, select Properties). This is for WinXP.

%SystemRoot%\system32\notepad.exe "C:\WINDOWS\system32\drivers\etc\hosts"

Thanks for guiding me to the Hosts file. From it I deleted an old IP address for the V4.windowsupdate... site that I had put there using FastNet99 to speedup DNS Lookup. That fixed the problem. Thanks.

But the way, I had uncheck the read-only property before I could edit Hosts.

For Bellsouth customers,(PPPoE) if you are using a wireless/router change the MTU setting on the router to equal 1492. You can look up how to change this setting in the router manual. This usually defaults to 1500 on most routers. This fix was given to me by a friend who had the same problem and contacted Bellsouth support. Thanks to all for your help.

I'm having the same problem David did is (post #138). Here's a copy of my Windows Update.log file with the dates removed for brevity.

Success IUCTL Starting

Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to D:\Program Files\WindowsUpdate\V4

Success IUCTL Current iuengine.dll version: 5.4.3790.14

Success IUCTL Current iuctl.dll version: 5.4.3790.14

Success IUENGINE Starting

Success IUENGINE Determining machine configuration

Success IUENGINE Determining machine configuration

Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp

Error IUENGINE loadXML: line 1, pos 1, End element was missing the character '>'. (Error 0xC00CE55F)

Success IUENGINE cata

Error IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp (Error 0x80070057: The parameter is incorrect.)

I found that if you have your own DNS server...flush the DNS cache on the DNS server and also do an "ipconfig /flushdns" in a command line and then retry the site.

Thanks for the help...it lead me to my solution!

this fix for 0xc00c55f also fixed my 0x80070057 error

disable "fipsalgorithmpolicy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]

fipsalgorithmpolicy ... dword...0

David (#145), your the man... thank for the fix.

Ive spent the last 6 hours fixing this. I was about to reinstall XP. Thanks

Probably the largest support article on the windows update error 0x800A138F:

http://www.updatexp.com/0x800A138F.html

Regards

Marc Liron

I'm having the same problem as David in #138 and Joe in #143. The solution in #145 unfortunately didn't work for me -- I do not have the 'fipsalgorithmpolicy' in Lsa. I've tried everything I could find by googling... Any more ideas??

2003-12-17 07:24:22 15:24:22 Error IUENGINE loadXML: line 1, pos 1, End element was missing the character '>'.

(Error 0xC00CE55F)

2003-12-17 07:24:22 15:24:22 Success IUENGINE cata

2003-12-17 07:24:22 15:24:22 Error IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp (Error 0x80070057: The parameter is incorrect.)

If https://v4.windowsupdate.microsoft.com/getmanifest.asp returns the catalog>,

then for 0xC00CE55F with 0x80070057 errors (on NT 4.0,5.0,5.1) try:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Ciphers\RC4 128/128]

"Enabled"=dword:ffffffff

#149 should be read as:

and

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\...

SecurityProviders\SCHANNEL\Ciphers\RC4 128/128]

Sam #148 try using the MMC Security template editor. The setting you look for in MMC is found in Local Policies->Security Options and is called:

System Cryptography: Use FIPS Compliant algorithms for encryption, hashing, and signing.

Set that to disable and you're off.

Nice observation David! I've been struggling with a 0x80070057 through a couple of rebuilds, and it was down to my paranoid security policy. Disabling the requirement for FIPS compliant encryption protocols has sorted it for me.

Thanks.

Warren.

David -- Thank you for the suggestion. Unfortunately, I do not have anything regarding the FIPS Compliant algorithms in my Security Options under Local Policies. Any other ideas? Thanks!

-- My system is a Win2K SP3