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Fix for MSN Messenger 6.1 Sign On Problems

December 8, 2003 1:05 PM

A new version of MSN Messenger 6.1 was released (6.1.0203), and some people are no longer able to log in. Here's how to fix this silly little problem: Go to File, Choose "Sign In..." (the one without your email address). Put your passport email address and password in. Sign in. That's it.

I think with this new version they changed how passwords are stored when you use "Allow automatic sign in when connected to the Internet" and this changes the saved password.

Comments

well i downloaded msn 6.1, but when i installed it, it said

"msn messenger setup has failed with error code:'1601'.please go to the msn messenger web site and dowload the software from there, so i went to the site and dowloaded it again, then it said the same thing... plz help

i tried just puuting in my name and password an it still wouldnt let me sign in, nor would it with my partners?

my windows msn works and lets me in but when i upgraded from 6.0 to 6,1 it doesnt let me sighn in and says "we are unable to sighn you into net messanger services. possible because of a problem with the server or your internet connection.make sure your connected to the internet.0x81000310"

and i tryed file then sign in and that didnt work either. so i decided to d/l 6.0 again and i get the same message despite im connected.????

ok mine said the exact same thing as #3 anonymous.. whats going on? if you can help please email me hugz_and_kissez@hotmail.com .. thanks alot

I also got this kind of problem,so if anyone who got the answer please e-mail me on weiweiliping@hotmail.com,thanks very much

My MSN wont sign in at all. Both Windows messenger as well as MSN messenger give me the same "sorry, we could not sign you in because the sign in name does not exist or the password you entered does not exist." I know i have the correct password and i was able to use it just the nite before. I also have 3 other accounts and the same goes for all of them. I cannot log on to hotmail from internet explorer as well as it gives me a error page "cannot find site you were looking for" and i cant create a new account either, because when i click the tab to create a new account, the same thing happens, error page. Can some one pleeeeeeeeease help me :(

same thing going on here. someone post a fix. HELP

That smae as #6 infany finds out... em.... write it on site - Has any1 else tried emailing microsoft help - i did and i got a dingy LOL - so much for " we will reply within 24hrs" LOL

i have the same problem my client is not able to signin to msn messenger whats it help me out how to fix it with different option ............? mail me at mailsatheeshkumar@yahoo.com

lol, i also have this anoying problem. when i try to sign in it either freezes, or just dosnt work.i went into the options and it said i wasnt connected to msn.net. im lost, i also cant sign in from msn . com. lol, i have even tried downloading like five different msn mesengers deleating the last every time and nothing, help meeee!!!!!

Okay i tried signing in and it said it appears that you are behind a firewall that might be preventing you from connecting to .NET messenger service 0x81000365

I have downloaded it 4 times now............ Working fine while I am online................ but next day when I turn on my computer. no msn icon anywhere!!!!!!!!!!!! What an awful feeling!!!!!!!!!!!!

Just downloaded again . and hopefully tomorrow morn. when I turn on my computer EVERYTHING will be back to the norm. hope so!!!!!!!!!!

BUMMER!!!!!!!!!!!! just signed out 10 minutes ago . and then tried to get into messenger again,......... and guess what????? said "couldn't sign me in cause I was behind a firewall....ox81000365??????????? what is going on?????? !@#$%^&*()_

ME TOO IT DOESNT WORK PLZ HELP!!!

i can not sign on to msn messenger what can i do .it says go some where else and sign in and it wont let me.will some one help me plz

My MSN messenger or my MSN explorer still won't work, i've tried what this website suggested me to do and it still won't work. If anyone knows please help!!!!

Sorted now anyway, this is what you need: regsvr32 softpub.dll

(type this in start >> run.

when I download it wont let me sign in

hehe, alryt... well, my MSN and every other chat is working perfectly fine, but my gf's computer (which i built) is fuked up now cuz she messed it up BIG TIME. NO chat clients work on there except AIM... anyways getting more to the point here... i've been on a lot of sites, a couple of days in a row trying to get MSN to work for her, and this is what i came up with... if #17 - tara 's reply didn't work then do exactly wat's said below...

1. Go into Start -> Run

2. Type "msiexec /unreg" without the quotes

3. Go into Start -> Run again

4. Type "msiexec /regserver" without the quotes

5. Download latest bersion of MSN http://g.msn.com/7MEEN_US/EN/SETUPDL.EXE

6. This SHOULD work. No guarenties, because it worked for everyone EXCEPT my gf!

Wierd huh? i think i should format her whole drive again (again is the keyword since i have done that about 1 month ago lmfao...)

Alryt... cya people... any questions, talk to me on AIM my screen name is...

xX L0z3rStyl3 Xx

CYAZ...

-Sergey Drozdov

does this fix from xX L0z3rStyl3 Xx work?? Someone please let me know cuz msn is startin to tick me off

dude........... juss do it and see if it w0rx... it prolly duz... i did it on my pc... and nothing went wrong... so i know that it brings back what it used to be... like.... it's correct if ur pc's correct...... so the worst thing that can happen is nothing at all.... try it and plz reply ASAP if it worked or not...... thx......

-Sergey Drozdov

sending my regards 2 xXL0z3rStyl3Xx it worked. try his everybody..... 2 bad this doesent work on your gf's comp.

this hasent happend 2 me before but when i reinstalled OS i got the prob.... but thanks it worked

okay...i try to open MSN after downloading it like 3 times...and it comes up with this message:

The MSNMSGR.EXE is linked to missing export OLEAUT32.DLL:314

what the fk? It woni't even open MSN....HELP!

email me at: Punkdgranny@aol.com if you have the answer, QUICK

ok i can sign in with msn 6.1 then it automatically signs me out! each time i turn off my computer and turn it on....no msn 6.1....then i've been redownloading it each day....still doesn't help. i hope this gets fixed soon!!!!

i got much more solutions if those don't work... i'm just too lazy to post it up (for nothing since only like 2 people read this haha) and if u wanna know how to install MSN juss talk to me on AIM...

xXL0z3rStyl3Xx

or you can also talk to me on AIM on my other sn...

xXp1mp1nStyl3Xx

hehe anyways... cya people...

P.S. If you don't have AIM download it here... http://www.aim.com/get_aim/win/latest_win.adp

-Sergey Drozdov

xXL0z3rStyl3Xx I tried yours and "taras" method...and my both my window messenger and msn 6 will still not allow me to sign in. windows messenger says that there is a problem with myinternet connection and msn 6 says internet.0x81000310....what can i do to fix it?

I'm having the same exact problem as #6-Ryan. I can't log into any type of messenger and when I try to get into any type of email place (yahoo, hotmail, etc.) it says page cannot be displayed. What the heck? Can this be fixed?

Oh, and I just tried #25's suggestion... nope, didn't work for me. I'm fed up... stupid computer.

Alright, I just tried Tara's method and it worked. Thanks alot.

get Trillian, http://www.trillian.cc , freeware prog that works with ICQ, MSN, Y! and AIM. Works fine with MSN if you're having trouble with the normal MSN prog, but doesnt have as many features as MSN does. Worth it if you wanna go on MSN though! :)

SOLUTION FOR INSTALLATION PROBLEMS

MAKE SURE U CLOSE ALL THE PROGRAMS IN THE TASK BAR. (INCLUDING AD-AWARE AND POPUP STOPPERS)

TO CORRECT WINDOWS INSTALLER DO THIS:

WIN 2000 OR XP

click Start, Run, and then "copy" and "paste" the following command into the box:

%systemroot%\system32\dllcache\msiexec.exe /regserver

(DON'T FORGET THE "SPACE" BETWEEN msiexec.exe and /regserver)

WIN 98 OR ME

click Start, Run, and then "copy" and "paste" the following command into the box:

C:\Windows\System\msiexec.exe /regserver

(Don't forget the "SPACE" between msiexec.exe and /regserver)

(You will need to change the C:\ to whichever drive Windows is on)

IF UR RUNNING WIN XP OR 2000 MAKE SURE UR WINDOWS INSTALLER SERVICE IS RUNNING. Heres how to check:

Start --> Settings --> Control Panel, Click on Administrative tools, then find and click on Services..

Then look for Windows Installer, which will be way down the list as it's in Alphabetical Order.

Make sure the service is running, if not, RIGHT click on it and choose Start,

you might also want to change it to start Automatically to avoid problems like this in the future.

MSN6 Keeps freezing when I sign in, or just after I sign in.

(This fix will also usually work if you cannot sign in at all.)

1.Exit MSN Messenger Program completely

2.Click on Start, then Run, type: "regedit" (Without Quotes)

3.Navigate to MyComputer\HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger

4.Click the MSN Messenger Key (Click Once). Go to the Edit menu and select Delete

5.Delete the MSN Messenger folder from c:\Program Files (Replace C: with your system disk if it is something other than C)

6.Install MSN MESSENGER

While Installing, I encounter Error 1603 - and the installation fails.

1.Navigate to your System folder, usually c:\WINDOWS or c:\WinNT

2.Enter the WinSxS folder

3.You should see a folder called InstallTemp, rename it to InstallTemp2

4.Find the file x86_Microsoft.Windows.Networking.Dxmrtp_6595b64144ccf1df_5.2.0.4868_x-ww_212f7d9e AND RENAME IT TO THIS:

x86_Microsoft.Windows.Networking.Dxmrtp_6595b64144ccf1df_5.2.0.4868_x-ww_212f7d9e2

5.Now install MSN MESSENGER

SIGN IN SOLUTIONZZZZZ!!!!!

WINDOWS 98,ME

1) Click Start > Run

2) Type: %windir% and press enter.

3) Open Application Data and then the Microsoft folder.

4) Right-click the MSN Messenger folder and delete it.

Note: if you're using Profiles with Windows 98/ME, you'll need to go to the Profiles folder, choose your username and then go to the Application Data folder (then continue with the same

process). If you don't know if you have Profiles setup, most likely you do not (if you don't have Profiles folder in the Windows folder, then you aren't).

Now restart MSN Messenger and try to sign in again...

WINDOWS 2000, XP

1) Click Start > Run

2) Type: %appdata%\Microsoft and press enter.

3) Right-click the MSN Messenger folder and delete it.

Now restart MSN Messenger and try to sign in again...

FIXES

VERY FIRST ONE

Click Start, then Run, and enter the following:

regsvr32 softpub.dll

then click OK

(DONT FORGET THE "SPACE" BETWEEN regsvr32 and softpub.dll)

1. The date on your computer needs to be set properly -- double click the

clock verify that the time and date are set.

2. If your password information is not saved, verify that you are typing it

in with the correct case (uppercase or lowercase).

3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to

something smaller (under 10-12 characters), then try signing in again.

4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ),

it's possible that Messenger doesn't have the correct rights to access the Internet,

especially since you upgraded. You may need to re/add Messenger to the allowed list of programs

in your firewall if this is the case.

5. If you disabled your firewall in the past, it still may be blocking

Messenger -- try restarting it and see if that helps the situation. You also might try

uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is

disabled).

6. Clear your IE cache and cookies -- open Internet Explorer, click the

Tools menu, then Internet Options, then click the Delete Files button, and when that's

complete click the Delete Cookies button.

7. Check your IE Security settings -- open Internet Explorer, click the

Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and

verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL

2.0' and Use SSL 3.0' is checked, then click OK.

----

Prevent Windows Messenger from automatically running

(sumtimes it might say u are signed in from another location cuz windows messenger is running wen ur running msn messenger)

TO FIX THIS U HAVE TO STOP WINDOWS MESSENGER FROM RUNNING.

TO DISABLE WINDOWS MESSENGER FROM LOADING:

Windows XP Home

Click Start->Settings ->Control Panel

Click Performance and Maintenance

Click Administrative Tools

Double click Services Scroll

down and highlight "Messenger"

Right-click the highlighted line and choose Properties.

Click the STOP button.

Select Disable in the Startup Type scroll bar

Click OK

Windows XP Professional

Click Start->Settings ->Control Panel

Click Administrative Tools

Click Services

Double click Services Scroll

down and highlight "Messenger"

Right-click the highlighted line and choose Properties.

Click the STOP button.

Select Disable in the Startup Type scroll bar

Click OK

mi msn messenger or windows messenger wont sign in at all. its f*ckin me off plz help

when i try to sign in it says your make sure your connected to the internet.0x81000310

if any1 can help me e-mail me on lee.taylor4@tesco.net thanks

Please Help!

This Is making me crazy! LoL

When I try to sign In It says I have the wrong password or the sign In name doesnt exist. Which I know Is Incorrect cause I can sign In from the library or my neighbors and It works just fine. Also It gives me 0x81000303

Any help would be greatly appreciated!!

i have the same problem logging in and i also et the 0x81000030 thing. i'm gettin ticked plz help.

Do you guys not read the comments that are posted before yours? Notice that there is a HUGE post that has about a zillion different ways to solve sign in problems... maybe it would help to read it.

i have problem to use the Audio program ,it appeared "firewall 0x81000365" i need help!

i'm so fucken pissed off right now...god damn it....my fucken msn wont leme me sign it...i fucken tried everythang on this shitty sight and none of that shit works...my msn says there a problem with my connection......msn...fucken sucks

I tried every single thing that lance4k said to do and nothing worked. Same damn problem. "make sure your connected to the internet.0x81000310" what the hell is this. For the love of god someone help! email me at shortytp00@wmconnect.com

yes i think msn is having a problem today on the 9th... i wish it could be fixed soon, i bet nobody's expecting it to work anyways so they wont sign on, then i dont get my fix, fuckers

sorry about the second post in a row, but heres their "help" site with status scheisse. http://messenger.msn.com/Status.aspx not only is this stupid site not always working, it says"All systems are stable and running."

come on!

yeah, must be a problem here on february ninth going into the 10th. i've never experienced problems running 6.1, other then when it was first released. I'm guessing just a problem that will be resolved in a few hours.

Theyve finally admitted that its their service that has a problem, all we can do now is hang tight till they fix it... i hate how they always make us assume that its OUR problem. Theyre a bunch of pansyasses at msn

had the same problem as everyone else- used Tara's solution - it worked beautiful - thank you tara

thanks man that regsvr32 softpub.dll really worked I cant believe verizon didnt even know how to fix it. thanks!

msn is the bane of my life,it will b the death of me, i think this a conspiracy... keep us stressed out , sat at our pcs, looking for soulutions, while there selling cod to the russian farmers...

does anyone know how to uninstall weblocker without password, if anyone comes up with solution ill send them a christmas pressie for three years in a row... please help me it stoping me looking at loads of cool sites..

fuked it still no fucking wrking r well looks like ill just be talking to ma fuking m8s on shiteeeeeeee aol lol

wots the crack people xxxxxxxxxx

yes swashy just go to parental controls and turn it aff after u do tht u can look at ya porn m8 lol

cant goto parental i lost password as i was addicted to porn and needed a rest, i miss my porn... help

i cant sign in into msn ......my computer is macintosh OS X10.23

when i sign in...it said that ur sign name does not exist..or.........

please help me anyone

who know how to solve the problem for msn in mac OS X 10.23

please mail......singprasong@hotmail.com

i want to chat with xXp1mp1nStyl3Xx but.....when i try to sign in....it doesnt work

i rote my password, and showed that it is connecting....for a while....the box of sign in came up again and i have to rite my pass word again and again.....HELP!!!!

help with msn too.....pleaseeeeeeee

i too have smae problem for the past 4 weeks. tha problem is i cannot sign in to hotmail.com and msn messenger as well. whenever i sign in to msn messenger it says" sorry, we could not sign you in because the sign-in name entered doesnot exist or your password is not correct and displays some number like this... 0x81000303. as for as hotmail concerned i could get in to the net.passport.com and i could be able to type my username and password then i press enter i t says the page cannot displayed. but at the same time i could access my hotmail account or msn messenger thro' other systems who uses the same windows 98. i also use the windows 98 only.

i too have smae problem for the past 4 weeks. tha problem is i cannot sign in to hotmail.com and msn messenger as well. whenever i sign in to msn messenger it says" sorry, we could not sign you in because the sign-in name entered doesnot exist or your password is not correct and displays some number like this... 0x81000303. as for as hotmail concerned i could get in to the net.passport.com and i could be able to type my username and password then i press enter i t says the page cannot displayed. but at the same time i could access my hotmail account or msn messenger thro' other systems who uses the same windows 98. i also use the windows 98 only.

pls anyone help me!

has anyone sorted this out yet??? i still think its a conspiracy. does anyone beleive in ghosts/????

maybee if we all collectivly hum the theme tune to airwolf together for long enough, we will eventually reach the kind of frequancy to have the BIG BOYS at msn in the palm of our hands> msn first, then next mcdonallds. imagin comrads free cheese burgers .. r u with me brothers and sisters.. safety tip though. " have a break when humming, it can chaff the lips" anyone remember the tune?? shit ..will the Ateam work?

help!! my pc got infected with some virus so i installed NAV but it didn't work so i had to Format my pc then i reinstalled win98, after installin win98 i installed msn 4.6 n laterz tried to install 6.1 but as soon as i executed the setup it showed the progress bar extracting some files then these 2 annoying msgs popped up with no ERROR CODE on em ...(1)Msn Messenger installation failed. Please go to the Msn Messenger Web site and download the software from there

(captioned "installation of system software installer ship")

(2)Command line option syntax error. Type Command /? for Help

i tried almost a dozen times to download the setup from msn site but result is the same ... have tried everythin posted earlier but nothin worked. Can anyone help ???

kurram, join the hoards of msn widows... stand united...welcome. keep humming my brothers

i cant sign in into msn ......my computer is macintosh OS X10.23

when i sign in...it said that ur sign name does not exist..or.........

please help me anyone

if u can solve the problem....

Tara, tell us exactly what you did, it seems to have worked :)

i cnt sign in it cums up wit sum shit bout nt being connected 2 da internet bt it will xcept my password thru msn.com so i cn read my emails. i ave tried everyfin above nd reinstalled it bt it aint fuckin workin.

this has gne on 4 bout 2 months. im gttn pissed off wit it . MSN IS FUCKED UP ND THEY NEED 2 SORT IT OUT. HELP.....

STILL NOT WORKING!! I followed Tara's solution but it's not working!! Darn it!! Maybe it's just the email and password stuff I'm getting wrong... shoot... n/m... if it doesn't work in a couple of days, I'll come back to this website for further help!!

i think this site TOTALY SUCKS ppl ask u qz and they dnt get answered it really pisses me off U SHLD ANSWER THEM COZ MORE THAN 1 PERON IS SUFFERIN WIV THE SAME PROPBLEM.

hey well on my computor my msn messenger always fails too download and i tried alot of different types if you could please help me and i proboly wont be back on so can you e-mail me for the antser at soccer_chick0707@hotmail.com

thanck you

Stupid Damn thing frinkin says that my passwords is wrong when it aint and says error

Pleeeeeeeeeeeeease help me!

Freaky Scruff - I don't work for Microsoft and I don't know how to help these people.

Ok this stinks .... at the top of this forum it clearly states that if it wont let you sign in go to file and sign in ... well that didnt fix the problem for me ... neither did loser styles method ... im pissed this sux ass

nothing happens when i try to sign in it just tries for like 3 seconds and then goes back to the messenger box with no error message or anything

i think someone is getting on my name and changing my password and when i try to change it it just says somthing about INCREDIFIND...its making me frekin mad. any tips email me at motocrossfreak2009@hotmail.com. thanks

ya i have the same problem as #55 satya...so gay lol...omg ive tgried everything..i kant chek ma email..go into msn..and my internet explorer is fked up..plz SUM1 help me plzzzzzzzzzzzzzzzzzzzzz...i wanna noe how to fix this problem....pplzlzlzpzlzp

Hi everyone,

I just wanted to add another solution. I tried to get my MSN MSGR to work after receiving the same error 0x81000310 using all the suggestions posted above. In the end what I got to work is when i went into outlook (XP)and went into sign on there, it popped right up.

there is a solution up above that works.

you may want to read it. # 31 I think??

also.. check for a newnet*.dll if you are running any kind of spyware removal applicaiton, it could screw you accidently.

thank you soooooo much!!! it works!! Awh I love you tara!!

follow tara's advice folks:

Sorted now anyway, this is what you need: regsvr32 softpub.dll

(type this in start >> run.

After searching left and right for an answer to my MSN Messenger/Windows Messenger problem...I came across this message board. I tried a few of the solutions on here, I tried Tara's solution(regsvr32 softpub.dll) and it worked. I wish I had found this solution last summer when I first started having problems with this thing! Thanks Tara!!

everyone is having problem with their msn...so do i

but mine is not windows

mine is macintosh.....

can anyone help me slove the problem??

i cant go into msn

when i log in.... a warning comes up and say that my password is wrong or my sign in name is wrong.....but its not

help me please anyone....or even tara....do u knoe anything about macintosh?

i download it so many times....

well i can sign in to msn 6.1 but it wont let me sign in to my email i have 2 email accounts(one i dont use) and i can get my email off the other ones(the one i dont use) but i cant get it off my main one spooky_dan@hotmail.com i get page can not be displayed

please help me!!!!!

looking forsolution from msn.

looked for their phone locally or elsewhere,

but no support / number appearing in the site.

start to hate them.

Me either, I have tried a million things to get it to work. Nothing works.

wen i sign in to msn i get ' we were unable to sign u into the .net messenger service, possibly because of a problem with your internet connection. please try again later. 0x81000370'

i tryed tara's solution as it worker for everyone else but it doesn't work for me if any one knows how to solve it please help cos its startin to pee me off now!!!

some one please help this is doin ma hed in

My MSN crashed when visiting this site... is it a coincidence?

http://www.ez-net.co.il

Or have they got some Internet Marketing software that interfers with the MSN messenger?

y da fuk wont ma msn work mannnn

i get sum nex manz code:

0x81000314

??????? ]

yo this is messed up it wont let me in dawg comon its this code 0x810000314

can someone plz tell me why my service is unavalible when the messenger is free? i have tried everything in the book and still nothing. i do not know what to do HELP!

da msn says the service is temporarily unavailable, why??????can someone help me plzzzzzz!!

Im having the same problem, I tried every fix i could find here and else where regsvr32 softpub.dll does not work! nothing does I uninstalled IE reinstalled uninstalled MSN did everything I cant log into any msn/.net passport sites. I hate it!! It worked last night I had some kind of virus the blechia.b and then some other virus i couldnt remove and it still wont fix, Im semi sure that it is a virus as I had no problems with my last system, upgraded and then reformated and a few days later msn stopped working today! HELP !!!

well i downloaded msn 6.1, but when i installed it, it said

"msn messenger setup has failed with error code:'1601'.please go to the msn messenger web site and dowload the software from there, so i went to the site and dowloaded it again, then it said the same thing... plz help

I TRIED TARA AND LANCE4K"S METHODS BUT shittttttttttttttttttttttttt FUCK IT! NOTIHNG HAPPEND. aNYBODY PLEASE HELPPPPPPPPPPPPPP

I don't know about anyone else but I uninstalled the "new" 6.1 version and reinstalled the last version I previously had and since then I have had NO more problems, when MSN finally gets their act together and fixes the "new" version maybe I'll try it again, by the way I reinstalled the older version from the CD that installs MSN 9 dial up software.

Ok i had all the above problems, i installed about 6 differnt versions of Messenger, and still the same problem, wont login, or tells me to check my internet connection.

I did the tips above, enterng regetid, ect, un-installing 1 verion after the other, from V5 to V6.1, and still no luck.

I was about to give up and turn the computer off, untill i remembered the last day i was able to login with at least one of my Messenger account.

1 of my accounts wont work whats so ever, i have 5 messenger account, the other 4 now work.. how did i do it.

OK here it is, Easy as pie.. Do a system restore with XP, not sure with 98/Me, or 95, i have XP Pro, I did a system restore for 2 days eairlyer, ie, set back to 14th Martch 2004, and when the syste mrestored itself i tryed all 6 accounts. 1 still dont work, the other 5 worked..

Oh DONT install any new System updates, as this may screw up messenger again.

Try it, if it worked for me, it should work for you. Just hope Microsoft will pull there fingers out the A$$es and get a decent working version of messenger soon.

Good Luck..Let me know if it works for you system restore.

Email me: firefox2a:hotmail.com This is my Email & messenger and in on messenger now.

FireFox

opps errors, i do have 6 accounts on messenger...lol and 5 out of 6 worked. lol....Smiles, wanted to rush this message as i was working on a website.

FireFox

My msn 6.1 was working fine....and then one day I turned on the computer and the icon wasn't there...I tried signing in through the start menu, but as soon as it signs on, it disconnects me. The icon in the task bar does not disapear (even after I am disconnected) until I move the cursor over it. My msn 6.0 works fine, however and this is what I have been using. I would very much like to have 6.1 working again. If anyone can help, my addy is alyeska@sasktel.net.

I use Windows XP, by the way.

Thanks a million!!!!!!

i did what you said and i wont sign in i did it the it said signing in and then it signs in for a while then stops and goes back to the welcome to msn sign in HELP!! me it is really anouing email me at ripcurl_grl_89@hotmail.com THANX!!

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-- Comment Removed --

hi

Maybe this helps some of you ???

I've been having the same problems for days. Couldn't sign in to msn messager 6.1, couldn't login to hotmail and even the Windows update page gave an error when I scanned for updates !!!

I also had norton internet security( for months already, no problems at all ). I found out that deinstalling norton internet security solved all my problems at once. For the ones that have norton internet security: When I tried to uninstall it said I couldn't because I wasn't logged in as a supervisor. The solution was to go to the symantec website and download their manual uninstall program !!!! After that my problems were over !!!

well a was on msn abot 5ish way and wen a logged on at 6;30 it didnt work it keeps bringing a prblem saying theres a problem with the net passport and it happens every thusday til 11pm and it works any ohterday till it gets to thursday its realy doing ma fukin head in can any 1 help!!! plz

can sum 1 plz help ma msn aint working and a was on b4 and now it says theres a problem wit the net passport and a realy need to tlk to ma bf plz can sum 1 help

I have the problem with the installing of msn messenger, it doesnt work. Im running windows ME and its really pissing me off. Some help would be apreciated, especially if it worked :) thnx. it comes up with

Could not open key:

UNKNOWN\Installer\Assemblies\Global. Veryify that you have sufficient access to that key, or contact your support personnel.

then it goes...

MSN Messenger setup has failed with error code:'1603'. Please go to the MSN messenger Web sote and download the software from there.

Someone please help me, its really annoying me :(. Thnx

tried everything for the msn malaki.only thing that worked for my lovely self was to go into help and support on main start menu type system restore it talks you thru everything just select a date when your pc was running ok i went back to december!if you have anyy joy let me know or still unsure email comedownking@hotmail.com

ahhhh this is so annoying, iv tried the file and sign in thing but thats still not working! can someone please help me it is really annoying!!!!

oe carajo, pa q mierda ponen sta puta pagina si no responden los putos comentarios o donde estan ah?? vayanse a la mierda con toda sta webada ahhhh y xsiak yo solita arregle mi problema de ese webada del error 1601, y si no entienden castellano pues vayanse a la mierda c-o-n-c-h-e-s-u-m-a-d-r-e arriba peru jajajaaaa

y si no manyan pues ahi les va FUCK YOU!!!!!

mi msn es laurix_x_x_x@hot agregenme pues carajooo

i try 2 sign in and hey guess what it keeps on givin me this shit error message saying

we are unable to connect u to the internet maybe because of a problem with your internet connection or our service

i have had dis problem for 4 weeks now and its starting to piss me off

i have tried all the above

and hey can some1 tell me how to reboot the computer?

lol i am crap @ comp's

plzzzzzzzzz help

if u can help plz e-mail me @

al1ya2001@yahoo.co.uk

ello people i think this mite resolve the problem with the 301 error thing:

If you are running Windows 2000 make certain all the latest updates are installed as well as the latest Direct X. Windows 2000 does not support Universal Plug & Play but Direct X will help as it contains some UPNP code.

Ensure that the people you are connecting to have done the same steps where applicable. Then you can re-test the MSN Messenger functionality.

If you are running Windows XP make certain that you have QoS disabled. This is known to cause problems with Messenger's audio and may cause other problems.

Turning off the QoS Packet Scheduler.

To do this:

In Windows, click Start, and then click Control Panel.

Click Network and Internet Connection, and then click Network Connections.

Right-click the network or Internet connection that is currently enabled, and then click Properties.

Clear the QoS Packet Scheduler check box.

Restart your computer.

Sign in to MSN Messenger and try again.

I had the "Sorry, we could not sign you in becaue the sign-in name you entered does not exist or your password is incorrect. If you have forgotten your password, please click 'Help'in the main Messenger window, and then click 'Help Topics' for instructions on resetting your password. 0x81000303" problem and was using zone alarm so i figured it was that and disabled it. But after that it didnt chane but when i reenabled zonealarm and it asked me if i wanted messenger to acsess the net i said yes and hey presto it works again. i think that if zone alarm is installed and disabled it still affects your conection so renable your firewall. it worked for me.

i have win xp prof

my msn messenger 6.1 is giving me problems.

when i'm in a chat window and it displays the pic of the person i'm chatting, it is displayed upside down, so are the other icons.

i reloaded 6.1 numerous times but still the same.

before i had the problemthat it was looking for the module" unicows.dll, which is working now.HELP.

xX L0z3rStyl3 Xx trick works and i thank you for it

I have a big problem when I want to install msn 6.1 I get error code 1601 go to website and get it from dear. could somebody help me please

I have tryed all the trick above mentionated and I still have the same firewall error 0X81000365 !! I restart the computer and seems to work for a little while, then again the same message and I no longer have connection to the internet! Please help me ! I.m getting desperated !!!

I cannot sign on to my msn at all. I have a network and the other computers can sign on except mine! I get no warning, all that happens is I try to sign in, type my password and it goes for maybe half a second, then I'm back at the regular screen again. There is still the little cursor that acts as if it's loading something, but only when it put it over MSN messenger.

MSN Version: 6.1.0207

O/S: Windows 98

Please help me!

never mind, I fixed it myself. If anyone else is having the same problem and you have IE. Go to tools --> internet options --> privacy (tab) --> advanced --> under third party cookies, make sure they are being accepted

Yesterday I went to MY MSN and did a search for a map. A blue page came up said that it couldn't find what I was looking for did I want to search for something else. NO, I clicked on the MY MSN at the top and I couldn't get out of that page. So I close it and went to my shortcut to open it again and the bottome line I am still stuck on that page. Luckily I had bookmarked a communities site or I couldn't get into my groups. I can get into my Hotmail just fine.

Then last night I updated my messenger. I had a little white square icon with a blue stripe on it and when I clicked on it is said there was no parameter.So I couldn't open Messenger. Today I was trying to follow what everyone was saying about the problems. I finally went to Start Programs and opened Messenger from there. Signed in and everything seems to work fine. So I put a shortcut on my desktop and drug it to my taskbar. Then right clicked on that square icon and deleted it. I know that was too simple but that is what worked for me.

Now if I could get into MY MSN I would be all set.........Janet

OK, basically, my MSN is fcked. I can't sign in, as it just gives me a "We are unable to sign you in to the .NET Messenger Service, possibly because of a problem with your Internet connection. Please try again later. 0x081000370" error.

I've searched high and low all over the internet, and tried every single fix I can find. Nothing has worked.

If anyone has anything that might work, please reply!!

I had the error 0x81000365 preventing me from signing in coz of Norton anti virus. Go into norton internet security NOT the ordinary norton anti virus. Click on personal firewall and then configure. Go into the tab along the top programs. The scroll down the list until you get to Microsoft MSN Messenger and its likely it says "block all" change this setting to suit you, for example "permit all" or "automatic".

this 0x01800301 keeps coming up when i try to sign onto msn! iv tried most of these solutions ppl have said to do, but none of them work! im getting really frustrated.

please can someone email me with a certain solution to zoegreegodess@hotmail.com

thanks, Zoe

p.s please can someone reply asap!!!

ok ppl my msn keeps telling me i behind a firewall...i see others have same problem...can someone tell me how they fixed it plz...before my computer ends up in the swimming pool..lol...scanners64@hotmail.com or yahoo....blocky_au...thanks

ok i fixed the problem....make sure you delet zone alarm from your computer as it runs silently....

if your having problems with msn messanger 6.1 signing in with windows 2000 because it says error "we are unable to sign you into net messanger services. possible because of a problem with the server or your internet connection.make sure your connected to the internet.0x81000310" The fix to get rid of this is to do this ....1.Exit MSN Messenger Program completely

2.Click on Start, then Run, type: "regedit" (Without Quotes)

3.Navigate to MyComputer\HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger

4.Click the MSN Messenger Key (Click Once). Go to the Edit menu and select Delete

5.Exit your regedit and goto your msn again and start it up and sign in... it should work again!

messenger won't work for me becuase it says that my contact list is unavailable. has anyone had this problem? i've had no problems until just this week when all of a sudden, this started. If you've had this problem, how did you fix it? I have 6.1 and o/s of windows 98.

Thanks-very unhappy that this won't work....

well i downloaded msn 6.1, but when i installed it, it said

"msn messenger setup has failed with error code:'1601'.please go to the msn messenger web site and dowload the software from there, so i went to the site and dowloaded it again, then it said the same thing... plz help

yo thanks yo that sgit worked.... nuff love and thanks again Yo!!

MSN MESSENGER Connection Error 0x81000301

occured after update from 6.1 build xx1 ti 6.1 build xx2.

UNINSTALL ZONEALARM

lol now i am stuck i can't download msn messenger 6.1 whilst its downloadinng it gets stuck some1 help meeeeeeeeeee plzzzzzzzzzz

al1ya2001@yahoo.co.uk

by da way how do u get to this zone alarm thing

I have gotten the same issue several times al #123 . Things I have tried include if u try this it mite help not sure though

1. Rebooting my internet equipment(Cable Modem, Linksys Router, Comptuer)

2. Signed into hotmail account and then tried messenger (it worked after doing this, coincodence?)

I have talked with people who were having difficulties getting to any MSN, or Hotmail websites. After discussing it with them we came to the conclusion to try changing the cable modem out. This corrected their issue. I have no idea if this will work with DSL equipment or not, but I have heard of DSL customers having the same sort of issue. I don't know if some kind of routing table gets set in the modem and it screws it up I don't know but if you can't get to MSN or Hotmail and you've tried everything try getting a different broadband modem or bypassing your internet router.

Hope this helps

any1 need help feel free to e-mil me as wrk in the microsoft industry

I have tryed every single solution posted here and nothing seems to work !!!! I keep having the same error "cannot connect you to the internet, it seems like you are behind a firewall error 0x81000365"

PLEASEEEEEEE HELLLLLLP ME!!!!!! I'm sooooo pissed right now!!!

I too have tried every single fix posted here and nothing seems to work

I keep having the same error "cannot connect you to the internet, it seems like you are behind a firewall error 0x81000365"

Same happens on 4 out of 6 of the pc's

Please help me

OMG!!!i've tied Signing in msn 4 ages n den untill i read #17-tara..i've now got my msn back thanx soo much...i had the same problem as #34-kristy...so thanx again..cya ppls goodluck!!

fuck msn

none of this works

fuck bill gates!!

this is to "#3 - Anonymous on 12/14/2003 1:45:00 PM (commentID: 1022)", i got that up the last time i tryed to sign in, even if you are connected to the Internet, make sure you are "NOT" Working Offline, because if you are working offline, it won't let you sign in, but if you are working online, then it will let you sign in, ok bye bye

Can U help im trying to delete an old net passport account can anyone tell me how

tara's commen #17 worked for me!!

YAhOO!! I mean.. MSN!!

type this on run: regsvr32 softpub.dll

why dont you tell microsoft to f'ck off and fix the their MNS Explorer and messenger problems cus it driving me nutts..

I hate my msn! Everytime I use it, it shuts off on me and says there's something wrong with my friggin' internet connection. There fucking isn't!

I've tried all the suggestions above and I'm fed up. They can stick it up their arse.

I agree with the conspiracy theory. Msn is a sevret government strategy. Msn will take over the world by driving everyone insane.

I have the same problem as you all, though i get a list of different errors. Try using older versions of MSN this may work. None of the shit that ppl said worked that has been posted on this site has worked.

just to add to #126s comment, i had error 0x81000301 after installing MSN messenger 6.1 too. I had swiched zonealarm (personal firewall) off, but it must have been running in the background and not allowing MSN because it wasnt recognised on it's program list. I switched ZA on properly, tried to run MSN and, hey presto! a "do you want to allow msn to connect?" ZA dialog popped up. I clicked "yes (always allow)" and everything is fine.

ok heres whats wrong wit my msn messenger it wont let anyone sign in or check their emails it says that the password is wrong and when i go to change it it doesnt let me and i was wonderin how to fix it cuz its been goin on for like a monmth now! so if u can help thnx very much

My msn was running fine untill saturday night when it wouldnt let me in. Every time is try to login it comes up with the same message " Sorry, we could not sign you in because the sign-in name you entered does not exist or your password is incorrect" It also comes up with a code 0x81000303. My password or sign in name is not incorrect because i can login fine on my girl friends computer. Can any one help its driving me fucking mad! email me at: novanut@ntlworld.com Thanks

I cant sign into msn messenger anymore! when i do it try it says we were unable to sign you in to the .Net Messenger Service, possibly because of a problem with your Internet connection. Please try again later. 0x81000370.

my internet works fine. I cant even sign into hotmail anymore so i had to make an email adress at yahoo.

If anyone know whats going on please email me at hildac200@yahoo.com

WELL I THINK MSN IS TOTALY CRAP I CANT GET IN TO MY MSN MESENGER OR EXPLORER :( IV BEEN TRYING FOR DAYS BUT IT SAYS ATEPMT 2 ,3 ,4 5 SORRY WE CAN NOT SIGN U IN CHEK IF U R STILL ONLINE {I WAS } OR THAT PASS IS CORRECT ONE {IT WAS } ANY ONE KNOW HOW TO FIX ? EMAIL ME AT JasonnMorgan87@aol.com the 2 n,s r supsed to be in my addy lol mistake when i did it but u need to do exakatily as it is there thanks if any one can help me bye

i have the exact same problem as #143 col on! it's very anoying! can't anyone help me with this.. i'm getting mad! i've tried everything (almost everything) but it won't work! still i know that my sign in name and my password aint wrong because i can log on to hotmail with netscape... plz help! my hotmail is fiffi_bkl@hotmail.com you can send me mails there too if you know how to fix this stupid problem!

k.. well first of all.. i have a macintosh computer and i cant get msn 6.1 and it is really ool cause al my friends have it when i go to their houses and so everyone is telling me to put my display picure but i cant cause i have a mac computer and i cant have a display picture. and also, when everyone is making an emotion, that you can only get on msn 6.1, i always have to ask them what that is supposed ti be casue i dont know what it is... so IT SUCKS!!! so pleaaaassssseeeee get msn 6.1 on macintosh computers so actually i dont have to be annoyed by tellng EVERYONE that i dont have msn 6.1 cause i have a macintosh computer and that macintosh doesnt have msn 6.1... oh ya and also my friend, her name is samantha... she also has a macintosh computer and she has msn 6.1 on her computer and it is the EXACT same as mine.. and i CANT GET MSN 6.1 ON MY COMPUTER!!!! argggg..... :@:@

and if you have any idea how to get msn 6.1 then my email is the_star_kid@hotmail.com

iv got windows xp and i cant get in msn messenger 6.1 with the error ending in 301 i didnt have zonealarm and i have tried all the ideas above email me plz at Wbarulez100@aol.com if u hav any ideas

hey ppl please help u no wen it says new version 4 msn messenger is aviable so i pressed yes and i tried 2 sign in and it says:

we were unable to sign in to.NET Messenger Servie,possibly of a problem with the service or with your intrent conncetion.PLease make sure that you are connceted to the internet.0x81000301

if u no how 2 fix dis please email me at dbow3@hotmail.com

thank u

OMG SUMONE PLEASE HELP ME!! MY FUCKING MSN WONT WORK AND IM GOING NUTS.....IVE TRIED SIGNING ON 2000 DIFFERENT NAMES...IT KEEPS SAYING... We Could Not Sign You Into MSN Messenger. It Appears That you are Behind a Firewall That May be Preventing You from connecting to .NEt Messenger Service 0x81000365